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Author Topic: Thomas Cook Airlines  (Read 135 times)

Offline ian s

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Thomas Cook Airlines
« on: November 28, 2018, 11:51:28 AM »
I had booked for 10 days next May into June but Thomas Cook have decided to cancel Friday flights from/to Glasgow.  At first glance their email notification suggested only a flight time/seat reservation change and I nearly missed the fact they had changed my return flight by 3 days!!

When I phoned up they offered either chance to cancel or come back 4 days later than planned ‘at no extra charge’.  Fortunately I had already sussed that their prices had dropped since I booked so I decided to cancel and rebook saving £175 in the process.

So alls we’ll that ends well and the saving will pay for my extra 4 nights accommodation in Plakias!

I share this just to put you on alert to read carefully any emails you might receive from Thomas Cook but also to point out that they are offering some very good prices at the moment - cheaper than EasyJet, Jet2 etc. 
« Last Edit: November 28, 2018, 01:02:05 PM by ian s »

Offline ian s

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Re: Thomas Cook Airlines
« Reply #1 on: November 29, 2018, 09:20:06 PM »
At the risk of going on about something unrelated to Plakias, Thomas Cook have only gone and done the same for a family holiday (18 people in total) to Rhodes in July.  To make matters worse they have changed us to a flight before the schools break up!!!  Not a happy bunny trying to sort it out.
I have been happy with Thomas Cook in recent years but now I would not book flights with them too far in advance.