Hi
Can't speak for the rental company you are using, we always use Just Car Rentals and have done for well over 10 years now.
Prices are good, but the main thing is there are no hidden charges, all insurances, CWD, unlimited mileage, even a second driver is included.
I have seen couples at the airport picking up cars & being told they have to pay extra for this, that or the other! Not a good start for your holiday.
The cars are always brand new and in good condition, the one we had in July was brand new that day with 23 Km on clock.
They meet you at the airport & take you to the car (just a short walk over the road). The lads are brilliant and always recognise us straightaway, their English is really good and they explain everything to you.
The 2 occassions we have had problems with breakdown (and 1 was our fault we didn't notice we had caught the light switch so consequently drained the battery!!) we were dealt with and back on the road within a couple of hours.
We started using them after reading someone's recommendation on here and can't praise them highly enough and will be using them again in October.
If not too late to cancel & change your rental, I would suggest you do.
Hope this helps!