My disappointment at the change of flight times has been replaced by complete frustration; I've tried the 0870 number given in the letter from Thomas Cook(and others but they all lead to the same call centre) probably more than 30 times in the last 2 days but on every occasion I've received the message 'All our agents are on-call, please try later'
I've given up, now, on the idea of changing flights as the website says the only way to do it is through the call centre. Possibly, not being able to get through suits Thomas Cook.
I will try not to use Thomas Cook next year although, the sad truth is, the company I book with next year may be just as bad.
End of moan ... until the next one!