ALIANTHOS BEACH HOTEL - June 2005
Accommodation
Big main room, in a separate block across the road from the main part of the hotel and in a half-basement (therefore cooler) with good facilities (fridge, hairdryer, TV, towels, clothes airer/dryer on balcony, air con, loads of cupboard space) only about 50m from the beach and 1 to 15 minutes from all the village’s facilities (see below). A few possible improvements: floor should be tiled not carpeted, not well soundproofed, shower designed poorly so wet whole bathroom floor, very few TV channels (not relevant to us but others with children mentioned it), no bin in main room.
Central hotel facilities
Pool, internet access, restaurant, money exchange, cashpoint, car/bike hire, leaflets on activities, safe deposit box, play equipment for children (again not relevant to us but others with children praised it). Two possible improvements – an in-house laundry service is desirable and 1 main course at the hotel restaurant was poor.
Hotel staff
Our room was changed to one with a double bed and a sea view within minutes of requesting it; a problem with electricity in our room was sorted out immediately; and the reception staff were helpful and knowledgeable. However, customer service in the hotel restaurant from one particular member of staff was below average.
Recommended!