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Holiday Companies / Reps
« on: November 22, 2002, 04:19:21 PM »
I was quite entertained to hear from John that the First Choice Rep left. I do hope it wasn't due to the fact that I made complaint about her to the company. Unfortunately they weren't particularly helpful.
We didn't exactly hit it off from the start- when we asked to be moved we received no help whatsoever- she told us to make the best of it. Both of us are hard-up masters students and we didn't want to have to 'make the most' of the money that we had spent. We were quite annoyed with our allocation at first, especially since were were put in a double bed together (we aren't a couple!), and so many other couples in the resort wanted one but had been given singles. It seemed a little ill-considered.
She did however bend over backwards to help an older couple who had a similar problem. We felt she was thoroughly unprofessional in the remarks that she made to us and obviously thought that we would accept a lower standard of service because we were a little younger than most people.
I only encountered the olympic rep once. This was when I bumped into her in the bathroom at Ostraco on my last night there. She was rather drunk and asked me for assistance to help her clean herself up as she had been sick. I ran away quite quickly!
First choice has said they will put my remarks on file, but I don't think it got me anywhere, it was really good to get it off my chest though!
We didn't exactly hit it off from the start- when we asked to be moved we received no help whatsoever- she told us to make the best of it. Both of us are hard-up masters students and we didn't want to have to 'make the most' of the money that we had spent. We were quite annoyed with our allocation at first, especially since were were put in a double bed together (we aren't a couple!), and so many other couples in the resort wanted one but had been given singles. It seemed a little ill-considered.
She did however bend over backwards to help an older couple who had a similar problem. We felt she was thoroughly unprofessional in the remarks that she made to us and obviously thought that we would accept a lower standard of service because we were a little younger than most people.
I only encountered the olympic rep once. This was when I bumped into her in the bathroom at Ostraco on my last night there. She was rather drunk and asked me for assistance to help her clean herself up as she had been sick. I ran away quite quickly!
First choice has said they will put my remarks on file, but I don't think it got me anywhere, it was really good to get it off my chest though!