Is it a DVD you've ordered?
I looked at the the website for The 11th Day' but couldn't find a link to place orders (apart from the one to order tickets).
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yes it's a dvd, the link to it came in an email, as I ( along with a few other BOC enthusiasts ) had asked to be kept in touch
try an email to them at news@crete1941.com ...i've not rec'd mine yet